
Return Policy:
- No returns accepted on electrical parts.
- No returns accepted after 60 days from the original invoice date.
- A restocking fee of 20% or $25 (whichever is greater) will be assessed on all returns with the exception of warranty or core returns.
- KRN Aviation Services reserves the right to refuse unauthorized returns.
Return Instructions:
- An RMA number must be obtained from KRN prior to the return of any parts (except core returns). Contact our Sales Dept. to obtain authorization.
- Enclose a completed RMA form with your shipment. Click here to download the RMA form in PDF Format
- Return all trace documents included with the original shipment.
- Insure the package for the full value of the parts. If the shipment is lost or damaged in transit, you must file a claim with the carrier. This is a policy set forth by the freight carriers, not by KRN.
- Ship the package freight prepaid, no COD's will be accepted.
- If there are any signs of tampering, physical, or shipping damage, KRN reserves the right to not accept the return for processing.
